Veterinary Services

Working collaboratively for sustainable and meaningful change.

patient stress audits

Sam will visit your business and observe day-to-day running of procedures and structural layout, and give in-the-moment feedback on how this could be improved from a behavioural perspective.

This will include a full report of tangible recommendations tailored to your team and environment.

Service priced at: £550

Patient emotional welfare assessments

By incorporating emotional welfare assessment into your clinical practice, you can help widen the lens to a more global view of patient welfare; helping both staff and clients advocate for the patient. This service aims to reduce staff moral injury associated with high levels of patient stress.

Included in this service:

Practice patient stress audit - onsite
Welfare assessment sheet design and provision to the practice
Tangible action points and example nursing plans
Client information sheets and communication templates
Patient pre-visit questionnaire templates
Patient emotional record templates
Staff continual professional development and training - onsite or virtual (4hrs for clinical and non-clinical)
Additional onsite visits as requested (subject to additional charge)
Ongoing email support for the first 6 months of implementation

Service is priced at £1600

This service can be fully tailored to your practice requirements. Contact me for an amended service.

Continual Professional Development

As an education and development lead of a busy referral hospital, Sam can use her skills in staff performance, staff development plans, education and coaching to find the right educational programme for you and your staff.

Example of veterinary education services:

Lunch and learns
Branded infographics and information sheets
Engagement activities and games
Articles and webinars
Tailored courses or workbooks
Coaching programmes
Mentoring programmes
Role development consultancy