Veterinary Services
Working collaboratively for sustainable and meaningful change.
patient stress audits
Sam will visit your business and observe day-to-day running of procedures and structural layout, and give in-the-moment feedback on how this could be improved from a behavioural perspective.
This will include a full report of tangible recommendations tailored to your team and environment.
Service priced at: £550
Patient emotional welfare assessments
By incorporating emotional welfare assessment into your clinical practice, you can help widen the lens to a more global view of patient welfare; helping both staff and clients advocate for the patient. This service aims to reduce staff moral injury associated with high levels of patient stress.
Included in this service:
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Practice patient stress audit - onsite
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Welfare assessment sheet design and provision to the practice
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Tangible action points and example nursing plans
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Client information sheets and communication templates
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Patient pre-visit questionnaire templates
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Patient emotional record templates
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Staff continual professional development and training - onsite or virtual (4hrs for clinical and non-clinical)
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Additional onsite visits as requested (subject to additional charge)
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Ongoing email support for the first 6 months of implementation
Service is priced at £1600
This service can be fully tailored to your practice requirements. Contact me for an amended service.
Continual Professional Development
As an education and development lead of a busy referral hospital, Sam can use her skills in staff performance, staff development plans, education and coaching to find the right educational programme for you and your staff.
Example of veterinary education services:
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Lunch and learns
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Branded infographics and information sheets
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Engagement activities and games
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Articles and webinars
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Tailored courses or workbooks
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Coaching programmes
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Mentoring programmes
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Role development consultancy